SHIPPING POLICY
SHIPPING & DELIVERY POLICY
Last updated September 19, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions („Terms”) and should be read alongside our main Terms: Terms and Conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases, a third-party supplier may manage our inventory and handle shipping.
Free Shipping
We offer free worldwide shipping on all products via La Poste (https://www.laposte.fr/). Delivery time depends on your location, typically 4-8 days for international shipments.
For expedited shipping with DHL Express, contact us by email. This service incurs an extra cost.
DO YOU DELIVER INTERNATIONALLY?
Yes, we offer free worldwide shipping on all products via La Poste. Delivery time depends on your location, typically 4-8 days for international shipments.
For customs information, email: contact@samathejewelmaker.com.
Please note that international deliveries may be subject to additional taxes and duties over which we have no control. You are responsible for complying with the laws of your country and any additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will notify you as soon as possible with a revised estimated delivery date.
For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.
QUESTIONS ABOUT RETURNS?
For questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by email at contact@samathejewelmaker.com.
This shipping policy was created using Termly’s Shipping Policy Generator.
SHIPPING
SHIPPING All of our pieces are exclusively handmade by us in our studio in Paris. We do our best to complete orders as quickly as possible, but sometimes it might take a little longer, especially during busy periods. If you need something by a specific date, please don't hesitate to send us an email so we can organize ourselves and accommodate your needs. We offer free worldwide shipping on all products via La Poste (https://www.laposte.fr/). Delivery time depends on your location, typically between 4-8 days for international shipments. Due to the COVID-19 situation, delays are expected. If you wish to receive your order with DHL Express, contact us by email. This service incurs an extra cost, payable via PayPal. Every piece is made to order, which may take between 14-20 working days to create. We ship worldwide. All orders are shipped from Switzerland, and shipping costs depend on the desired destination.